Privacy Policy

Effective Date: 10 June 2024

1. Introduction

Welcome to Klink In, a service provided by Klinkallo Information Technology. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our app.

2. Information We Collect

We may collect and process the following personal data:

  • - Name
  • - Mobile Number
  • - Email Address
  • - Date of Birth
  • - Gender
  • - Address (Optional; includes Building/Flat Number, Street)
  • - Location Coordinates (Optional)
  • - UAE Government Issued ID Card Number (Emirates ID) (Optional)

3. Purpose of Data Collection

  • - Basic User Details: To personalize your experience and tailor our services to your needs.
  • - Identification & Verification: To verify your identity using your mobile number and email address, ensuring secure and appropriate use of our platform.
  • - Service Provision: Your address and location details are collected only when required for home services.
  • - Location-Based Services: To provide you with details of the nearest providers based on your current location. You can choose to disable location services if you prefer not to share this data. However, please note that disabling location information may affect your experience with the app, limiting features such as automated nearby provider services.
  • - Enhanced Security: The Emirates ID, collected optionally, aids in prior verification to streamline your experience at service locations.

4. Data Sharing

We do not share your personal data with any third parties.

5. International Operations

Our services are currently limited to the United Arab Emirates, and we do not process data from users outside the UAE.

6. Data Protection

We employ advanced encryption and secure servers to protect your personal data, maintaining the highest standards of confidentiality, integrity, and security. All communication between users and the platform is encrypted using industry-standard SSL/TLS protocols to prevent unauthorized access. While we take stringent measures to safeguard user data, users are advised to avoid sharing personal information over public or unsecured networks.

7. Data Retention

Your data will be retained for as long as you are an active user. If your account remains inactive for one year, we will retain your data for an additional year before permanently deleting it.

8. User Rights

You have the right to access, modify, or delete your data at any time. To exercise these rights, please contact us at contact@klinkin.ai or use the contact form on our website. To delete your account, please follow the steps outlined on our Account Deletion Page.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated by posting the updated policy on our app and website.

10. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please reach out to us at contact@klinkin.ai.